Senthil Thavamani is an experienced professional in the retail industry with a strong background in both marketing and customer service. With an MBA from the Indian Institute of Management, Bangalore, he has worked in various capacities at Reliance Retail, one of the largest retail chains in India. His expertise lies in understanding customers and their motivations, which has led to delivering great customer experiences. Senthil also holds a degree in Footwear Technology and has worked as a Technologist at the National Leather Development Program. He has recently joined AJIO.com as DGM - Business Finance, another leading e-commerce platform in India, and is working to further enhance customer engagement.