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Semih Erdas
Consultancy - Workforce Optimization - Technical Support - RPA
Semih Ediz ERDAS is a skilled individual with expertise in various areas including Verint systems, robotic process automation, AI, simulation, statistical analysis, and decision support systems.
With a background in Mining Engineering and an MBA, Semih has excelled in roles such as Consultancy Team Lead, Business Analyst, RPA Analyst, Fraud Analyst, and Call Center Agent in various organizations, including SYS Telecommunications, Speak Marketing Solutions & Consultancy, Evoria, and the Turkish Armed Forces.
His educational journey includes studying at Maltepe Süper Lisesi for the Science-Math Program, Gebze Technical University for an MBA, and İstanbul Üniversitesi for a second degree in Mining Engineering.
Specializing in Verint technologies such as workforce management, speech analytics, recording and quality monitoring, customer feedback, gamification, and identity authentication & fraud management, Semih also possesses skills in fraud detection and prevention, database management, and proficiency in Office programs.