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    Sedarius Perrotta

    Bringing Innovation to the Contact Center through AI enabled KM

    Sedarius Perrotta is a seasoned professional with a wealth of experience in the technology and knowledge management sector.

    Focusing on major technology breakthroughs, Sedarius has a strong background in automating maintenance, turning questions into answers, and providing insights into user behavior to enhance knowledge strategy.

    With a Bachelor's degree in New and Small Business Management from Georgetown University and additional studies in the Venture Mentoring Program for Technology Startup at the Massachusetts Institute of Technology - Sloan School of Management, Sedarius has a solid educational foundation.

    In terms of professional experience, Sedarius has held key roles such as Head Of Innovation and formerly Director of Knowledge Management at Shelf, Vice President Of Products at Neuron Global, and a volunteering position at Peace Corps.

    His expertise lies in leveraging knowledge management to positively impact metrics for CX executives across departments.

    Sedarius Perrotta's career trajectory showcases his dedication to innovation and driving positive change within organizations.

    Sedarius Perrotta
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    Location

    New York, New York