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Sébastien Hahn
Head of E-Commerce at Vorwerk & Co. Interholding GmbH
Professional Background
Sébastien Hahn is a seasoned web professional with an impressive and diverse career spanning over two decades. Since beginning his journey in the tech industry in the year 2000 as a backend developer, Sébastien has expanded his skill set to encompass a wide range of competencies in front-end development, wireframing, prototyping, user interface design, training, customer care, project management, functional analysis, and product management in agile environments. His current role as the Head of E-Commerce at Vorwerk International showcases his expertise and leadership in the e-commerce domain, where he plays a pivotal role in driving online sales strategies and enhancing user experience.
Sébastien's unique blend of technical knowledge and project management proficiency distinguishes him in the competitive landscape of e-commerce and technology. He is PRINCE2 Foundation certified, indicating his solid grounding in structured project management methodologies. Additionally, he holds PSPOI and PSMI certifications in the agile methodology, reinforcing his capability to lead projects while adhering to agile practices and driving product value in collaboration with development teams, stakeholders, and end-users.
As the Head of E-Commerce, Sébastien takes on a multifaceted role that includes managing backlog prioritization and overseeing releases. He effectively collaborates with various teams to ensure that project goals align with business objectives while maintaining a strong focus on customer and quality assurance. His extensive experience in functional analysis and usability testing enables him to create compelling digital experiences that resonate with users.
Education and Achievements
Sébastien's educational background supports his professional journey through a solid foundation in computing. He studied for his BTS in Informatique de Gestion at Lycée Briffaut in Valence, providing him with the essential skills in computer management and programming. He then progressed to earn a Bachelor of Science with Honours in Computing from Oxford Brookes University, further enhancing his academic and technical proficiency. To deepen his knowledge, Sébastien pursued master's-level coursework in Computing at Université de Bordeaux, giving him advanced insight into the complexities of the software development landscape.
Throughout his career, Sébastien has held several key positions that reflect his commitment to professional growth and development within the tech industry. Before his current role at Vorwerk International, he served as a Partner at Clever Biscuit Ltd, where he contributed to the strategic direction and technology initiatives of the firm. His notable tenure at Adecco Group included various influential roles such as E-Business Product Owner, Business Analyst, Development Manager, Lead Front End Developer, and Web Engineer. In these positions, he not only honed his technical skills but also developed his leadership and project management expertise.
Sébastien’s multifaceted experience has allowed him to successfully manage digital projects from inception to completion, demonstrating his aptitude for blending technical knowledge with a sharp business acumen. His work has not only driven revenue growth but has also significantly improved user engagement and satisfaction metrics.
Skills and Knowledge
Sébastien possesses a broad range of skills that underpin his successful career in web development and project management. His project management expertise, most notably his PRINCE2 certification, equips him to handle complex projects systematically and efficiently. He excels in agile environments, holding both Product Owner PSPOI and Scrum Master PSMI certifications, which validate his proficiency in leading teams and driving iterative development processes.
His technical skills are equally impressive, featuring extensive experience in managing usability and quality assurance throughout the product lifecycle. Sébastien is well-versed in several key areas of technology, including:
- Sitecore: Expertise in versions 7, 8, and 9, showcasing his adaptability to evolving technologies.
- Responsive Design: Proficient in HTML5, CSS3, and various JavaScript frameworks, essential for creating dynamic and responsive web applications that provide optimal user experiences across devices.
- Development Tools: Familiar with using development management tools and ticketing systems such as JIRA, Service Now, and HPALM, allowing him to effectively track projects and issues.
- Adobe Photoshop: Foundational skills in Adobe Photoshop enable him to engage in essential design work and graphics manipulation, adding a creative edge to his technical capabilities.
In addition to his technical proficiencies, Sébastien is renowned for his customer-oriented focus and quality-driven approach, ensuring that all projects not only meet technical specifications but also exceed user expectations. His commitment to training and user satisfaction reflects his dedication to fostering a positive user experience in every aspect of his work.
Notable Achievements
Sébastien Hahn has significantly influenced the digital landscape in his roles, particularly as Head of E-Commerce at Vorwerk International. Under his leadership, the e-commerce platform has successfully navigated the rapidly changing digital marketplace, demonstrating a keen understanding of online consumer behavior and an ability to adapt strategies accordingly.
His previous roles at Adecco Group contributed to various successful projects, where he played critical roles in digital transformation initiatives. Sébastien led teams in deploying scalable web solutions that enhanced operational efficiency and improved overall user engagement across multiple platforms. His tenure at Clever Biscuit Ltd as a Partner further solidified his position as a thought leader and innovator within the e-commerce sector.
Through his commitment to continuous learning and professional development, Sébastien has cultivated a reputation as a trusted expert in his field, inspiring colleagues and clients alike. He continually seeks to stay ahead of technological advancements, ensuring that his work remains relevant and impactful.
In conclusion, Sébastien Hahn’s career trajectory is a testament to his skills and dedication to the web development and e-commerce industries. With a rich background in both technical and project management domains, he is well-equipped to lead organizations through the complexities of digital transformation and create lasting value for customers and businesses alike.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
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- Reminders and Notes: Helps you remember important details about contacts
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- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Clay is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Clay as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Clay offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
Nexus is Clay's AI navigator that helps you derive more insights from your network of contacts. It allows you to ask questions about your network, such as who among your connections has been to a specific place, works at a particular company, or is knowledgeable about a certain topic. Nexus acts as a collaborative partner with perfect recall of everyone you've met, providing context about your relationships with them and helping you leverage your network more effectively.
Clay makes it much easier to stay in touch with the people you care about. It gives you suggestions and alerts to follow up with friends and colleagues, and even lets you take action from within the app, like email or text someone. Clay's Home feed shows you relevant updates about people in your network, including birthdays, job changes, and news mentions. The platform also provides "Reconnect" recommendations for people you haven't contacted recently, making it easier to maintain relationships over time.
Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
Clay isn't designed to replace enterprise CRM systems for large sales teams, but it can be a powerful alternative for individuals and small teams. Many people use Clay instead of Salesforce, Hubspot, and Pipedrive. Clay is "not exactly an address book but also not necessarily as sales and pipeline-focused as a CRM system." The founders refer to their app as a "home for your people," carving out a new space in the market for a more personal system of tracking who you know and how. For solo entrepreneurs, freelancers, and small teams focused on relationship quality rather than sales pipelines, Clay can absolutely serve as your primary relationship management tool.
Clay is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.