Sean Valdez

Sean Valdez is an experienced SaaS professional with almost 2 decades of customer-facing experience. He has worked in various industries, holding several roles where he has been motivated to be challenged, learn from failures and grow to achieve his full potential. He has an Associate's degree in Graphic Design from the Metropolitan Community College-Penn Valley.

Sean's extensive professional journey has seen him take up leadership positions in organizations such as Twilio where he is a Customer Success Manager, and Shopify where he previously served as an Operations & Enablement Manager as well as a Merchant Success Manager, Enterprise. He has also previously served as a Customer Onboarding Specialist, Enterprise at Zoomforth, Implementation Project Manager, Enterprise at PickTrace, Customer Training Specialist at ServiceTitan, Technical Expert/Administrator/Mentor, training facilitator, and Customer Service Team Lead at Apple, Account Manager at Angel.ai, Membership Representative at CrossFit NYC: The Black Box, Customer Service Lead at Apple, Technology Manager at Virgin Entertainment Group.