Sean Rolsen

Sean Rolsen is a seasoned professional in the hospitality and technology sectors, currently serving as the Director of Customer Success at ThinkReservations.1 His career trajectory shows a steady progression within the company:

Career at ThinkReservations

• Director of Customer Success (December 2021 - Present)

  • Leads multiple teams in support, onboarding, and customer success
  • Heads the Customer Success Department

• Director of Operations (March 2019 - December 2021)

• Senior Account Manager (March 2016 - March 2019)

  • Helped train and onboard staff
  • Developed leadership skills

• Account Manager (January 2016 - March 2016)

  • Was the first employee at ThinkReservations

Previous Experience

Sean has a diverse background that includes:

• Photography: Ran Sean Rolsen Photography from April 2003 to October 2016, specializing in weddings, commercial photography, and portraits in Northeast Missouri.1

• Hospitality: Worked as an Assistant Innkeeper at Garth Woodside Mansion, Inc. for over 16 years.1

• Technology: Held positions as a Systems Administrator/IT Support Analyst and Business Technology Consultant.1

Skills and Expertise

Sean is skilled in:

• Leadership
• Operational Efficiency
• Training
• Customer Service
• Management

With 23 years of experience in the lodging industry, Sean Rolsen has developed a strong background in customer success and operations management.1 His LinkedIn profile (username: rolsenphoto) reflects his current role and professional history in the hospitality and technology sectors.12