Scott Walker

Result-Oriented Sales Executive Spearheading Business Growth within the C-Suite, US Navy Veteran

Scott Walker is a seasoned executive and entrepreneur with extensive experience in the technology and customer experience industry. He is the founder and former CEO of ethosIQ, a company specializing in data analytics and customer engagement solutions.

Career Highlights

Scott Walker founded ethosIQ in 2009 and served as its CEO until November 2023.2 The company, headquartered in Houston, Texas, focuses on collecting, correlating, and leveraging data to help businesses deliver optimal customer experiences.2

Professional Experience

ethosIQ: Founder and CEO (April 2009 - November 2023)2
DigitalBase Productions: Board Member (April 2023 - Present)2
LiVTEL: President & CEO (January 2007 - November 2012)2
ClickFox: VP of Sales - Western Region (March 2008 - April 2009)2
Genesys: Sales Call Center Solutions (August 2001 - March 2007)2

Military Service

Scott Walker is a U.S. Navy veteran, having served in the Supply division from February 1988 to February 1994.2

Expertise and Achievements

Walker is known for his expertise in:

Customer engagement platforms
Data analytics
Contact center solutions
Business process optimization

Under his leadership, ethosIQ has received several awards, including:

2011 Product of the Year Award from Customer Interaction Solutions2
2014 Channel Partners 360 Award2
2013 NICE Partner of the Year Award for Advanced Application Sales2
2015 CUSTOMER Contact Center Technology Award2

Company Overview

ethosIQ, under Scott Walker's leadership, developed solutions that:

Collect and correlate data from multiple disparate systems1
Provide real-time analytics and actionable insights1
Help businesses improve operational efficiencies and customer experiences1

The company's flagship products include the Customer Engagement Platform (CEP) and ethosAnalytics (eA), which offer customizable analytics dashboards and real-time big data analytics.1

Scott Walker's LinkedIn profile username is indeed "callcenter," reflecting his extensive experience and focus in the contact center and customer experience industry.2

Highlights

Dec 12 · youtube.com

ethosIQ CEO, Scott Walker, Speaking on Startup vs. Enterprise at ...

Experience

Member Board of Directors at DigitalBase Productions (April 2023 - Present)

Board Member at ethosIQ (January 2009 - Present), CEO at ethosIQ (April 2009 - November 2023), President & CEO at LiVTEL (January 2007 - November 2012), VP of Sales - Western Region at ClickFox (March 2008 - April 2009), Director of Sales at Transera (June 2007 - March 2008), Sales Call Center Solutions at Genesys (August 2001 - March 2007), SVP of Sales at Clear Communications INC (March 2000 - August 2001), Sales at Avaya (September 1996 - March 2000), Sales at Executone (February 1994 - September 1996), Navy - Supply at Navy (February 1988 - February 1994)