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Scott Mullen
TDM Director at A Better City
Professional Background
Scott Mullen is a pioneering figure in the field of shared mobility, with a specialized focus on creating active, sustainable transportation solutions that enhance livability and resilience in urban environments. With years of dedicated experience, Scott is known for his ability to build and manage leading-edge operations, guiding projects from inception through to sustainable maturity. As a long-term visionary, he possesses exceptional implementation skills that allow him to not only conceive innovative ideas but also translate them into successful, actionable plans. His approach often emphasizes the importance of rethinking traditional transportation methods, inspiring both individuals and institutions to explore alternatives that prompt a shift in mindset away from reliance on personal vehicles.
Scott's extensive expertise in bridging the gap between government entities and the private sector makes him an invaluable negotiator and stakeholder within the urban transportation landscape. His commitment to fostering collaboration among diverse groups lays the groundwork for successful mobility initiatives that address the evolving needs of urban populations.
Education and Achievements
Scott Mullen's educational journey underscores his commitment to lifelong learning and skill enhancement. He has completed an impressive array of Certificates of Completion, with a focus on key areas such as Public Health, Global Energy, Computer Science, and Next Gen Infrastructure, achieving a remarkable score of 96% or above on each course at EdX. This rigorous academic background provides him with a well-rounded perspective, incorporating insights from various disciplines into his innovative approach to shared mobility solutions.
In addition to his online courses, Scott earned a Bachelor of Arts in Philosophy from Merrimack College, where he consistently appeared on the Dean's List. His philosophical training enables him to approach challenges with critical thinking and ethical considerations, which are particularly important in the evolving landscape of urban mobility.
Professional Experience
Throughout his career, Scott has contributed to a range of highly regarded organizations, showcasing his versatility and expertise. Currently, he holds the position of Transportation Demand Management Director at A Better City, where he continues to advocate for modern transportation solutions that align with sustainability and urban resilience.
Previously, Scott served as the Managing Principal at ModeMatters, where he played a pivotal role in developing strategies for promoting sustainable mobility practices. His experience as the Director of Expansion, Northeast at Lime further highlights his proficiency in scaling operations and enhancing mobility options in urban jurisdictions across the region.
Scott's tenure with Zipcar is noteworthy, spanning multiple roles that included National Fleet and Operations Manager for the University Program, Manager of Fleet and Operations in Chicago, and Fleet Operations Coordinator in Boston. These experiences endowed him with in-depth knowledge of fleet operations management, enabling him to effectively streamline processes and improve user experiences in car-sharing services.
His role as General Manager of Hubway at Alta Bicycle Share showcased his capability to lead bike-share programs through various stages, from launch to ongoing success, which has become increasingly vital in cities seeking to provide diverse and sustainable transportation options.
Additionally, his early career experience as a Stringer at the Associated Press and as the Managing Editor at The Ride Magazine demonstrates his strong communication and storytelling skills, which have aided him in advocating for the benefits of shared mobility and engaging the community in meaningful dialogues about transportation.
Achievements
Scott's achievements reflect his dedication to improving urban mobility through collaboration, innovation, and advocacy. His work in promoting shared mobility initiatives has not only resulted in sustainable solutions but has also inspired a cultural shift in how urban residents think about transportation.
His roles in various organizations have cemented his reputation as a leader in transportation demand management, allowing him to influence policies and practices that augment urban livability. Through his strategic vision, Scott has played a critical role in shaping urban transportation systems that lead to enhanced quality of life for city dwellers.
In summary, Scott Mullen is an influential leader in the shared mobility sector, dedicated to advancing the conversation around sustainable transportation solutions. With a comprehensive educational background and diverse professional experiences, he continues to inspire both individuals and institutions to adopt innovative approaches to urban mobility, ultimately fostering vibrant, resilient communities for the future.
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Clay is a relationship management platform that serves as a personal CRM, helping you organize and deepen both personal and professional relationships. It functions as a beautiful rolodex and CRM available on iPhone, Mac, Windows, and web, built automatically to help manage your network efficiently. Unlike traditional address books, Clay centralizes all your contacts in one place while enriching them with additional context and features to help you stay thoughtful and connected.
Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
- Comprehensive Contact Management: Automatically collects contact data and enriches profiles to keep them up-to-date
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- Reminders and Notes: Helps you remember important details about contacts
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- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Clay is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Clay as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Clay offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
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Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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Clay is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.