Scott Fraser

Scott Fraser is a senior IT professional currently working as the Senior Manager of IT - Digital Marketing Systems Product Portfolio at Southeastern Grocers in Jacksonville, Florida.1 He has been in this role since February 2019, where he leads product-based teams responsible for strategic planning, development, integration, support, and management of customer-facing production systems and applications.1

Some key aspects of Scott Fraser's current role include:

Responsibilities

• Overseeing digital websites and mobile applications for all Southeastern Grocers banners (Winn Dixie, Harveys, Fresco y Más, and WDs)
• Managing loyalty programs, e-commerce platforms, personalized digital offers, digital circulars, CRM, and customer insights systems
• Building and maintaining an integrated technical infrastructure using MACH (Microservices, APIs, Cloud and Headless) principles
• Utilizing performance monitoring tools like Dynatrace and Application Insights to ensure optimal customer experiences

Career History at Southeastern Grocers

Prior to his current position, Scott held several other roles within the company:

• Senior Manager, IT - Digital, Loyalty, and CRM Systems (June 2017 - February 2019)
• Senior Manager, IT - Mobile Applications and Websites (February 2017 - June 2017)
• Senior Manager, IT - IT Programs and New Store Concepts (December 2014 - February 2017)
• Senior Manager, IT Program Management Office (September 2014 - December 2014)

Professional Background

Scott Fraser has extensive experience in IT management and project leadership, with previous roles including:

• Director, Project Management Office at Enterprise Integration
• Program Management Executive at Macy's Systems & Technology
• Managing Director at Highpoint Consulting Partners
• Vice President of Online Technical Operations at Discovery Inc.
• Director Program Management in the United States Air Force

Education and Certifications

Scott holds several educational qualifications and professional certifications:

• PMP certification from the Project Management Institute
• BSBA from Columbia College
• MSM from Colorado Technical University
• Masters Certificate from Villanova University
• Dale Carnegie Immersion Course (2023)

This background demonstrates Scott Fraser's extensive experience in IT management, particularly in the retail and digital marketing sectors, making him well-suited for his current senior role at Southeastern Grocers.1