Scott Ferguson

Scott Ferguson is a seasoned professional serving as the Leader of the Outbound Product Management team for ServiceNow's Risk business.

With over twenty years of experience, he has excelled as a senior process consultant with a strong background in implementation and process improvement across diverse industries such as banking, insurance, technology, and consumer products.

Scott is a skilled ServiceNow consultant with a profound technical understanding of the platform, offering advisory consulting for the Risk business of ServiceNow.

His expertise extends to the IT service management process framework (ITIL), with a focus on incident, problem, change, configuration, and capacity management.

Educationally, Scott Ferguson studied Computer Programming at Columbus State Community College and received his high school education from Upper Arlington High School.

Throughout his career, Scott has held various key positions, including Director of Outbound Product Management, Risk Solutions at ServiceNow, Licensed Minister at United Pentecostal Church International, Principal Architect at Global Strategic Alliances at ServiceNow, Principal Solution Architect at Risk & Security Practice at ServiceNow, Senior Solution Consultant at ServiceNow, Principal Consultant at CA Technologies, Assistant Vice President at The Huntington National Bank, Manager at The Huntington National Bank, Technical Specialist at The Huntington National Bank, Supervisor at Central Benefits Mutual Insurance Company, and Application Developer at Central Benefits Mutual Insurance Company.