Scott Carroll

Scott Carroll is currently the IT Director at USAA, based in the Dallas-Fort Worth Metroplex. He has a robust background in information technology, particularly in infrastructure and end-user technology management.

Professional Background

• Career Start: Scott began his career in 1999 at Hertz Rent a Car as a Senior Systems Specialist, where he was responsible for various IT functions across multiple divisions, including server hardware management and desktop installations.
• CWT Experience: In 2008, he joined CWT, where he held several key positions:
  • Senior Technical Analyst: Managed Citrix desktop and application virtualization infrastructure.
  • NORAM Citrix Services Team Lead: Focused on scoping and executing Citrix-specific projects.
  • Manager of IT Infrastructure & Operations: Led a 15-member team and centralized processes for global Citrix environments.
  • Director of IT - End User Technology: Oversaw technology delivery to over 12,000 users globally.12

Education

Scott Carroll earned a Bachelor of General Studies with a focus on Computer Information Systems from North Park University between 2003 and 2006.1

LinkedIn Profile

You can find more about his professional journey on his LinkedIn profile under the username scottacarroll.3