Scott Carroll

Scott Carroll is a Senior Knowledge Operations Manager at ServiceNow, based in the Austin, Texas Metropolitan Area.1 He has extensive experience in knowledge management and is associated with the ServiceNow Knowledge Management Institute.1

Scott has a strong background in business development and organizational change management, with over two decades of experience delivering impactful results in these areas. His career at ServiceNow appears to be focused on knowledge operations and management.

Recently, Scott has been actively involved in hiring for his team at ServiceNow. In July 2023, he posted about an open position for a Knowledge Domain Engineer to start in Q4, indicating his role in expanding and developing the knowledge management capabilities at ServiceNow.2

Scott's professional interests seem to align closely with knowledge management, organizational change, and business development. His long-standing career in these fields suggests he brings significant expertise to his role at ServiceNow, where he likely plays a key part in shaping the company's knowledge management strategies and operations.