Scott Austin

Scott Austin is a seasoned entrepreneur and the owner of JadePuma, a full-service eCommerce agency based in San Diego, California. Here are some key points about his background and experience:

Education and Early Career

• Scott Austin graduated from the US Coast Guard Academy with a Bachelor's degree in Civil Engineering and later earned a Master's degree in Civil Engineering from Columbia University.1

Military Service

• He served in the U.S. Coast Guard for 10 years, from June 1984 to May 1994.1

Professional Experience

• Scott has a diverse and extensive career in technology and eCommerce. He worked at Xbox LIVE for over 11 years, holding various roles such as Director of Digitally Distributed Games, Group Manager, Director of Customer Experience, and Director of Product Management.1
• He was the Vice President of Strategy at The Active Network from October 2010 to November 2011, where he created and implemented the company's first strategy process.1
• Scott co-founded Porch, a funded internet startup focused on home services, and served as its President from October 2011 to January 2014.1
• He is also the co-founder and CEO of ProductGraph, a company that builds B2B software connecting the shopping experience to the manufacturing process, a role he has held since January 2014.1

JadePuma

• Since September 2018, Scott has been the sole owner of JadePuma, an eCommerce agency specializing in Shopify stores. The agency provides technical, business, and marketing support to multi-channel stores.13

Other Ventures

• Scott hosts the "Shopify Solutions Podcast," which offers practical advice and strategies for building and growing Shopify businesses. The podcast is highly regarded for its straightforward and valuable insights into eCommerce and the Shopify platform.2

Consultation Services

• He also offers live video consultations through JadePuma, providing expert advice to Shopify business owners.4

Scott Austin's extensive experience in eCommerce, technology, and leadership positions him as a highly knowledgeable and valuable resource for businesses operating on the Shopify platform.