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Sasha Rappaport
Your Async Communication Loominary | Collaboration Champion | Believer in the Power of Community | Designer of Learning Experiences
Sasha Rappaport is a well-known results-driven professional with a record of leveraging technology to promote organizational growth, performance, and profitability. Sasha has won multiple awards for her expertise in project management, client relations, implementation management, and team leadership & development among others. Sasha's educational background includes a BA in Psychology from Vassar College.
Sasha's career spans multiple roles at Intralinks ranging from Client Service Representative to Senior Client Success Manager. Sasha's experience includes working as a Client Experience Manager, where she honed her skills in collaborating with enterprises towards the achievement of operational excellence. Sasha's expertise also includes process & performance improvement, development lifecycle management, requirements gathering, and business analysis. Sasha has worked with other notable companies such as MURAL and New York University, where she served as a Research Assistant.
As a Customer Success Manager, Sasha believes in creating relationships with customers through clear communication, understanding their needs, and providing effective solutions for the continued success of their businesses. Sasha's knowledge and experience have enabled her to successfully guide clients through effective implementations and ensure that customers get maximum value from their purchase, leading to greater adoption and customer retention.