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Saritha Pinto
Head Client Service at Waterfield Advisors Pvt Ltd
Professional Background
Saritha Pinto has cultivated an impressive career in the financial services sector, characterized by her strategic leadership and client-centric approach. Presently, she serves as the Head of Client Services at Waterfield Advisors Pvt. Ltd., where she plays a pivotal role in overseeing relationship management and ensuring that clients receive exceptional service tailored to their unique financial needs. Saritha’s extensive experience in wealth management and financial services has equipped her with a robust skill set that includes client relationship management, financial advising, and operational excellence. Her ability to build and maintain long-lasting relationships with clients has been a cornerstone of her career, leading to sustained growth and customer satisfaction at every organization she has been a part of.
Before assuming her current role, Saritha showcased her talents in various prestigious positions that underline her expertise in managing client services. She previously held the position of PBE at Barclays Wealth Management, where she was instrumental in delivering personalized wealth solutions to high-net-worth clients. Her ability to navigate complex financial landscapes and provide strategic insights made her a trusted adviser within her team.
Saritha also contributed significantly as a Relationship Manager at Waterfield Advisors Pvt. Ltd. Here, she deepened her understanding of client needs, innovating service strategies that led to improved client engagement and satisfaction. Her foundational role as a National Service Manager at Edelweiss Financial Services Limited demonstrated her aptitude in leading teams towards achieving customer-centric goals. Saritha’s diverse experience also includes being the AVP of Client Servicing at IIFL Wealth, where she further honed her skills in client consulting and service delivery.
Her early career was marked by her role as an Assistant Manager at Merrill Lynch, where she began developing her depth of knowledge in financial advising and client services, setting the tone for her future endeavors in wealth management. Each of these roles has collectively enriched her professional journey, endowing her with essential insights into the intersection of client relationships and financial services.
Education and Achievements
Saritha Pinto's educational journey began at Divine Child High School, where she laid the groundwork for her future academic pursuits. She later advanced her studies by earning a Bachelor of Commerce (BCom) from the University of Mumbai, a well-respected institution known for its rigorous academic programs. This strong educational foundation equipped her with critical knowledge in business, finance, and commerce, essential for her successful career in financial services.
Throughout her career, Saritha has committed herself to continuous learning and development, ensuring that she stays abreast of industry trends and best practices. Her deep understanding of the financial markets and client service dynamics has not only helped her excel in her roles but has also earned her recognition among her peers and clients alike.
Achievements
With an illustrious career that spans over a decade, Saritha Pinto's achievements in the field of wealth management and financial services are noteworthy. Her ability to strategize and implement effective client servicing protocols has consistently led to enhanced customer satisfaction levels and improved client retention. Under her leadership, teams have often exceeded performance targets, further reflecting her training and mentorship qualities.
Saritha has cultivated a reputation for being proactive in addressing client needs and for her skill in cultivating a loyal client base. The positive testimonials from clients highlight her profound impact on their relational experience. By fostering close partnerships and understanding her clients' aspirations, she has been able to navigate them through the complexity of wealth management with ease.
Moreover, Saritha's efforts in driving client engagement initiatives have been recognized within her organizations, showcasing her innovative spirit and dedication to client success. Her contributions to service excellence have played a critical role in setting benchmarks within the sectors she's worked in.
In summary, Saritha Pinto is a distinguished professional in the financial services industry, with a wealth of experience and a dedication to client success. Her educational background, bolstered by her impressive career trajectory, makes her a valued expert in wealth management, client services, and financial advisory roles. Her commitment to excellence continues to have a positive impact on the organizations she serves and the clients she supports.