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Sarah Shepherd
Senior Customer Success Leader ➤ Key Accounts • Strategic Partnerships • Program Management • Process Improvement • Revenue Growth • Client Retention
Sarah Shepherd is a Senior Customer Success Manager at Vesta, specializing in onboarding, adoption, support, and process improvement. She has been in this role since 2021, where she focuses on enhancing customer experience and ensuring successful integration of services for clients. Prior to her current position, she served as the Director of Account Management, managing key accounts and fostering strategic partnerships.1
Her professional background emphasizes her expertise in client retention and program management, making her a valuable asset in driving customer success initiatives within the organization.12