Sarah Parnall

Sarah Parnall is a versatile professional with a background spanning from Customer Service to Human Resources.

With a foundation in CS and HR, Sarah excels in building systems and processes that enhance employee performance.

She is dedicated to fostering diverse, equitable, and inclusive work environments, especially in fast-paced, high-growth startup settings.

Sarah studied at Langara College and has held key roles in various organizations, showcasing her expertise and adaptability.

Her experience includes positions like People Operations Manager & Customer Support Lead at Lumen5, where she played a crucial role in both HR and customer-facing functions.

Prior to that, she served as People Operations Specialist & Customer Success Lead at Lumen5, demonstrating her range of skills in people management and customer relations.

Sarah's career also includes roles such as Customer Success Lead at Lumen5, Client Success Team Lead at Bench Accounting, and Senior Client Care Specialist at Bench Accounting.

Her journey started with positions like Assistant Manager at The Nosherie and Licious Living, showcasing her early leadership capabilities.

She also gained experience in customer service and sales roles, such as Cafe Server at Tap & Barrel Restaurants, Sales Representative at Urban Planet Fashion, and Barista at Waves Coffee House.

Sarah's professional background is enriched with diverse experiences, including positions like Barista at Piccolo Cafe, Store Clerk at Blackbear Books & Video, and Theatre/Bowling Alley Attendant at Werner Theatre.

Her passion for supporting others is evident in her past role as Gymnastics Instructor at Kimberley Gymnastics Center, highlighting her commitment to personal and professional development.

As a dedicated professional with a wide-ranging skill set, Sarah's expertise lies in creating efficient systems, fostering inclusive cultures, and driving success in dynamic work environments.