Sarah Palmer

Sarah Palmer is a seasoned professional with extensive experience in business relationships, operational objectives, service delivery enhancement, customer satisfaction strategies, and team development.

As a proficient people leader with a passion for personal growth, Sarah has successfully managed a UK program, resolving financial, technical, and contractual issues within a tight timeframe and improving overall service provision.

In her recent role, Sarah drove significant organizational changes and business transformations to boost customer loyalty, operational performance, and strategic project delivery, resulting in enhanced engagement with customers and retailers.

Sarah's career highlights include leading critical strategic projects to streamline customer touchpoints, optimize operational efficiency, and improve customer satisfaction levels by managing diverse teams across various functions and brands.

Additionally, Sarah excelled in managing large-scale contracts, renegotiating major agreements, and ensuring optimal service delivery and customer satisfaction while driving continuous improvement year over year.

Throughout her career, Sarah Palmer has been instrumental in spearheading business transformations, enhancing customer experiences, and fostering stakeholder engagement, thereby delivering exceptional operational services and driving positive change.