Sarah Johnson

Sarah Johnson is an experienced marketing and communications professional currently serving as the Chief Communications Officer for the City of Cleveland, a position she has held since January 2022.1

Professional Background

Sarah has over 18 years of experience in the marketing and communications field.1 Her career highlights include:

• Vice President of Marketing and Communications at Greater Cleveland Partnership (October 2016 - November 2021)
• Director of Marketing and Communications at Weatherhead School of Management, Case Western Reserve University (March 2014 - October 2016)
• Director of Marketing at Case Western Reserve University (August 2009 - February 2014)
• Marketing roles at University Hospitals of Cleveland and Cleveland Clinic

Skills and Expertise

Sarah's core skills include:

• Integrated marketing and communications
• Strategic planning and execution
• Campaign management
• Brand strategy
• Crisis management and communications
• Media and public relations
• Team leadership

She has led full organizational rebrands, implemented crisis communications plans, and conducted media training for senior leadership.1

Recognition

Sarah's professional achievements have been recognized with several awards:

• Crain's 2021 Notable Marketing Executives (December 2021)1
• Distinguished Marketing and Sales Award (February 2020)1
• YWCA Women of Professional Excellence (2008)1

Education and Professional Development

Sarah has pursued ongoing professional development, including:

• Leadership in Crises Program certificate from Harvard Kennedy School Executive Education (April 2023)1
• Leading Through the Changing Media Landscape certification from Harvard Kennedy School Executive Education (February 2024)1

Sarah Johnson is known for her passion for mission-based work, building high-performing teams, and creating positive work environments.1 In her current role as Chief Communications Officer for the City of Cleveland, she is part of Mayor Justin M. Bibb's leadership team, contributing to the city's communication strategies and public engagement efforts.23