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Sarah Chapman, PhD
Chief Marketing Officer at Manulife Investment Management
Sarah Chapman, PhD
Sarah Chapman, PhD is the Chief Marketing Officer of Manulife Investment Management and the Global Chief Sustainability Officer at Manulife. In her role as CMO, she is responsible for marketing strategy, brand management, innovation, digital and analytics for Manulife's global wealth and asset management business.12 She drives global coordination and alignment on customer experience transformation across retail, retirement, and institutional asset management channels.12
As Global Chief Sustainability Officer, Sarah leads the development and execution of Manulife's sustainability, community investment and sponsorship strategy.12 She also oversees Manulife's environmental, social & governance (ESG) reporting and disclosures.12
Prior to joining Manulife, Sarah held several leadership positions3:
- National Director of Risk Advisory & Strategy Consulting at Deloitte Canada
- Senior Lead of the global Social Innovation business at Hitachi based in Japan
- Lecturer and Research Lead at the University of Technology Sydney
Sarah has a PhD in Corporate Social Responsibility & Sustainability from the University of Technology, Sydney, a Master's in Management from Bond University, and a Bachelor of Science from Western University (Canada).123 She also holds an Executive Education certificate in Creating Shared Value from Harvard Business School.3
Outside of work, Sarah serves on the Advisory Board of Capitalize for Kids and is a Faculty member at Competent Boards.12 She enjoys spending time with her husband and two young daughters, as well as cooking, golfing and skiing.12