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    Sarah Chapman, PhD

    Chief Marketing Officer at Manulife Investment Management

    Sarah Chapman, PhD

    Sarah Chapman, PhD is the Chief Marketing Officer of Manulife Investment Management and the Global Chief Sustainability Officer at Manulife. In her role as CMO, she is responsible for marketing strategy, brand management, innovation, digital and analytics for Manulife's global wealth and asset management business.12 She drives global coordination and alignment on customer experience transformation across retail, retirement, and institutional asset management channels.12

    As Global Chief Sustainability Officer, Sarah leads the development and execution of Manulife's sustainability, community investment and sponsorship strategy.12 She also oversees Manulife's environmental, social & governance (ESG) reporting and disclosures.12

    Prior to joining Manulife, Sarah held several leadership positions3:

    • National Director of Risk Advisory & Strategy Consulting at Deloitte Canada
    • Senior Lead of the global Social Innovation business at Hitachi based in Japan
    • Lecturer and Research Lead at the University of Technology Sydney

    Sarah has a PhD in Corporate Social Responsibility & Sustainability from the University of Technology, Sydney, a Master's in Management from Bond University, and a Bachelor of Science from Western University (Canada).123 She also holds an Executive Education certificate in Creating Shared Value from Harvard Business School.3

    Outside of work, Sarah serves on the Advisory Board of Capitalize for Kids and is a Faculty member at Competent Boards.12 She enjoys spending time with her husband and two young daughters, as well as cooking, golfing and skiing.12

    Highlights

    Sarah Chapman | Milken Institute
    Sarah Chapman | Milken Institute

    Related Questions

    What are some of the key sustainability initiatives Sarah Chapman has led at Manulife?
    How does Sarah Chapman integrate digital analytics into her marketing strategy at Manulife?
    What inspired Sarah Chapman to pursue a career in sustainability and corporate social responsibility?
    Can you provide examples of Sarah Chapman's work at Deloitte Canada?
    How does Sarah Chapman balance her role as CMO and Global Chief Sustainability Officer?
    Sarah Chapman, PhD
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    Experience

    Chief Marketing Officer at Manulife Investment Management (January 2023 - Present)
    Global Chief Sustainability Officer, SVP at Manulife (2020 - Present), National Director, Risk Advisory (ESG and Sustainability) at Deloitte (2017 - 2020)

    Education

    PhD in Sustainability and Corporate Responsibility from University of Technology Sydney; Masters in Business from Bond University; Bachelor of Science from Western University; Executive Education in Creating Shared Value from Harvard Business School

    Location

    Canada