Sara E. Cohen

Sara E. Cohen is a strategic communications professional with extensive experience in technology and media relations. She is currently the Head of Communications at Help Scout and has previously held communications leadership roles at several notable companies.1

Professional Background:

• Currently serves as Head of Communications at Help Scout (since August 2022)
• Previously Director of Communications at Noom Inc. (January 2021 - May 2022)
• Worked as Director of Communications at Zocdoc (August 2016 - December 2018)
• Held communications roles at Etsy from 2012-2016, including Director of Communications
• Worked at The OutCast Agency from 2001-2011, advancing from intern to Account Supervisor1

Skills and Approach: Cohen describes herself as a strategic and pragmatic communicator who loves being a "storytelling detective". She has a track record of building teams in rapidly evolving organizations and has worked across multiple departments including Marketing, Product, Legal, and Executive teams.1

Education:

• BA in Mass Communication/Media Studies from University of California, Berkeley (1997-2001)
• Graphic Design Certificate from Shillington Education (2019)1