Sara Derani

Sara Derani is a seasoned professional with extensive experience in executive IT client services, account management, project management, and entrepreneurial leadership.

With a background encompassing 20 years in telecommunications/call center operations, including sales and service, along with 18 years of client/vendor managerial roles, Sara has honed her skills in decision-making, leadership, and process management.

She excels in leading diverse teams towards profitability by fostering collaboration across various divisions and implementing strategic initiatives.

Sara is known for her goal-oriented and task-focused approach, thriving in dynamic environments and excelling at managing multiple concurrent projects with precision and efficiency.

Her career has been marked by flexibility, creative problem-solving, attention to detail, and a strong emphasis on persistence and meeting timelines.

Sara's interpersonal skills are exceptional, and she is adept at using diplomacy to negotiate, resolve conflicts, and influence others to adopt proposed strategies.

As an independent and self-motivated professional, Sara demonstrates high integrity and ethical conduct in all her endeavors.

She is recognized for her outstanding written and verbal communication abilities, her responsiveness to client needs, and her effectiveness in interacting with individuals across various personality types.

Sara's educational background includes a Master of Science in Crime Scene Investigation from National University and a Bachelor of Science in Criminal Justice/Police Science from the University of Phoenix.

She currently serves as the Executive Director of IT Client Services Account Management at TTEC and has held previous roles as an Inventory Manager at Dalbey Education Institute and a Senior Account Manager at Holden MSS.