Sara DeLeeuw

Sara DeLeeuw is the Vice President of Customer Success at LawLytics, a company that provides website management software for solo and small law firms.13 She has been with LawLytics for over 3 years and brings more than 20 years of experience to her role.1

In her position, Sara oversees several key teams at LawLytics:

1. The onboarding team
2. The support team
3. The services team, which is responsible for building and launching websites1

Sara's expertise extends beyond customer success. She has obtained several certifications that enhance her capabilities in her role:

• SEO Foundations
• Customer Experience: Journey Mapping
• Customer Experience Certification
• eLearning Instruction Design Certification2

Prior to joining LawLytics, Sara held positions at other companies, including Ascensus.4 Her professional background demonstrates a strong focus on customer service and customer success throughout her career.3

At LawLytics, Sara plays a crucial role in ensuring customer satisfaction and success. She has been instrumental in implementing tools like Storylane to improve customer engagement, product demonstrations, and onboarding processes.1 Her efforts contribute to helping law firms understand and maximize the value of LawLytics' platform, particularly in areas such as digital marketing and website customization.