Sanne Vincent

Sanne Vincent is the E-handelschef (Head of E-commerce) and Customer Insight at Saint-Gobain Distribution Denmark.13 She has played a significant role in the digital transformation of Brødrene Dahl, a subsidiary of Saint-Gobain and Denmark's leading B2B wholesaler for plumbing, water, and sewage products.1

Key points about Sanne Vincent's role and achievements:

1. She led Brødrene Dahl's journey in creating a strong B2B online platform.1
2. Under her leadership, 40% of Brødrene Dahl's total sales now come from online channels.1
3. She has focused on making the online sales experience match the in-store experience, ensuring consistency across all channels.1
4. Vincent has emphasized the importance of frictionless digital customer journeys, including features like efficient search functions and streamlined checkout processes.1
5. She has been involved in developing services such as self-service in stores and click & collect options for customers.1

It's worth noting that Sanne Vincent's role at Saint-Gobain Distribution Denmark has contributed to the company's digital-first approach, which has been recognized with multiple awards in Denmark for customer experience and digital innovation.23