Sanjay Naik

Sanjay Naik is a seasoned professional with a strong background in Business Excellence & Digital Transformation. He excels in implementing organizational capabilities for efficient and scale-able business performance on a global scale. Sanjay has a proven track record of driving transformational change covering customer experience and operations innovation through digital technologies.

Passionate about Organization Development (OD), Sanjay has played a pivotal role in establishing and evolving the OD framework at the Emirates Group. His contributions extend globally as a respected member of the Board of Trustees of the US-based Organization Development Network.

During his tenure at Emirates Group, Sanjay operated in a Chief Performance Officer capacity. He successfully led strategic initiatives that significantly impacted the business, such as scaling up revenue in the USD 4 Billion air logistics sector, enhancing frequent flier programs, optimizing sales channels, and streamlining procurement processes to drive cost savings.

Sanjay's expertise also includes post-merger integration operations, where he effectively reduced operating costs following mergers and acquisitions. He managed complex projects like codeshare implementations between Emirates and flydubai, incorporating cutting-edge solutions like Blockchain for revenue share and logistics data sharing.

His specialties encompass a wide range of competencies, including Enterprise Transformation, Internet of Things, Innovation, Customer Experience, Blockchain, Design Thinking, Robotics & Process Automation, Revenue Acceleration, and Restructuring & Turnaround, among others.

Education-wise, Sanjay Naik holds an MBA in Finance & Diploma in Systems Management from SVKM's Narsee Monjee Institute of Management Studies (NMIMS), a certification in Global Business Consortium from the London Business School, and a Bachelor's degree in Industrial Engineering from Manipal Institute of Technology.

Sanjay's professional journey includes key roles such as Vice President Enterprise Effectiveness at Emirates, where he spearheaded impactful initiatives. He also gained invaluable experience in Supply Chain Management, Business Excellence & Spend Management at Colgate-Palmolive, and in Operations Efficiency & Cost Rationalisation at Cable Corporation of India under SIEMENS.

Combining his diverse skill set and extensive experience, Sanjay Naik continues to be a significant influencer in the realm of digital transformation, business excellence, and organizational development on a global level.