Sanjay Kumar

UCaaS and CCaaS, IT & Telecom Expert with 14+ years of experience

Sanjay Kumar is a seasoned professional with a wealth of experience in the world of digital shelf analytics. With his expertise, he has helped many global luxury brands and retailers improve their business performance. Sanjay boasts a Master of Arts in English Literature from Chaudhary Charan Singh University. He has served in various leadership capacities, including Vice President of Retail Analytics at Ugam and Assistant Vice President, Senior Manager, and Head of Operations and Technology at other companies. Sanjay brings to the table a wealth of expertise in BPO and data analytics, which has enabled him to make a significant impact in his field.

Experience

Service Engineer at Zoom (May 2022 - Present)

Consultant Specialist at HSBC (October 2021 - May 2022), Senior Software Engineer at HSBC (November 2016 - September 2021), Tech Lead - IHD Engineer at NICE Ltd (November 2015 - October 2016), Systems Engineer at Tata Consultancy Services (July 2014 - November 2015), Administrator at Wipro Limited (June 2013 - July 2014), Engineer-OPR at Tech Mahindra (June 2010 - May 2013)

Education

Bachelor of Engineering in Computer Engineering from University of Pune (2005 - 2009), Post Graduate Diploma in Business Management from SVKM's Narsee Monjee Institute of Management Studies (2018 - 2020)