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Sandy Markle
Director of Customer Service at Paula's Choice Skincare
Sandy Markle is a results-oriented CRM professional with over fifteen years of experience in senior management roles in customer service and contact centers, including consulting experience with a 'Big 4' firm. With a proven track record of building and leading high-performing teams, optimizing systems and processes, and fostering strong partnerships, Sandy has made significant contributions to profitability across various industries such as SaaS, ecommerce, telecommunications, management consulting, wireless, and healthcare. Sandy's expertise spans areas like Salesforce, workforce management, KPI and process improvements, strategic planning, vendor relations, predictive dialers, web telephony, and various software applications like MS Office, CRM, Zendesk, and more.