Sandeep Abraham. ADGBS
Seasoned Shared Services Executive (Asia, Americas, Africa, Middle East, Europe experience)
Sandeep Abraham ADGBS is a seasoned executive with over 19 years of experience in the Business Process Outsourcing (BPO) industry, including 11 years in senior management roles. His expertise spans various areas of BPO such as Sales, Collections, Customer Service, Technical Support, Retention, Service Desk, and Human Resource Outsourcing.
His professional skills include Operations Management, Workforce Management, Training, Quality Management, Advanced Analytics, Strategy development, Business Transition and Transformation, and General Management. Sandeep has a diverse skill set in Shared Services, Telecommunications, Financial Services, Start-Ups, Sales, Marketing, Business Development, Strategic Planning, Change Management, Implementation, Transitions, Project Management, and Workforce Management.
Education-wise, Sandeep pursued studies in Commerce at the University of Cambridge, Bachelor of Arts in Political Science and Government from the University of Makati, and Masters in Commerce from the University of Mysore.
With an impressive career trajectory, Sandeep has held key roles in renowned organizations such as Mondelēz International, Unilever, Accenture, QBE Insurance, IBM Global Process Services, Siemens IT Solutions and Services, General Motors, NCO Group, Ambergris Solutions, Sykes Enterprises, and Phoenix Global Solutions.
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