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Samantha Thompson
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Samantha Thompson has a strong background in public, academic, and virtual librarianship with a focus on reference service, customer service, planning, and management. Her specialties include public and customer service, telephone reference, chat reference, email reference, SMS services, and librarian management. She studied MLS in Library Science at Southern Connecticut State University. Samantha has worked as an Adjunct Professor at Algonquin College of Applied Arts and Technology, Library Resource Center Manager at FORTIS Colleges and Institutes, Manager of AskNYPL at the New York Public Library, and as a Librarian at the New York Public Library.