Sam Ross

Sam Ross is a customer-focused leader with a passion for integrating customer data to drive business strategies. Presently, holding a key leadership role as the Customer Experience Analytics team lead at Kindred Group, a major player in the online sports betting and gaming industry.

With a solid educational background, Sam graduated from the London Business School's prestigious Master's in Management program and holds a Bachelor's degree in Combined Honours in Social Sciences with First Class Honours from Durham University.

Sam's professional journey includes roles such as Customer Experience Analytics Manager, Senior Customer Experience Analyst, and Customer Experience Analyst at Kindred Group plc. Prior to this, he served as a Marketing and Research Advisor at Gary Johnson 2016.

Through his diverse experiences and expert insights, Sam Ross demonstrates a keen understanding of customer behavior and analytics within the dynamic landscape of online entertainment and gaming. He continues to drive innovation and excellence in customer experience strategies within the industry.