Salvatore Vitale

Salvatore Vitale is a highly skilled professional with a strong background in Digital CRM domain.

He has extensive experience working on national and international projects, focusing on multi-channel customer strategy development, Customer Service & Sales transformation, processes reengineering, and cost optimization.

Salvatore has collaborated with Top Management in various Business Units including Sales, Customer Operations, Marketing, Procurement, Service Creation, and Technology, catering to both B2C and B2B markets.

His expertise has been instrumental in supporting customers from sectors such as Telecom (Telecom Italia, TIM, Fastweb, HanseNet, Vodafone Hu), Product & Travel (Logista SpA, Nuovo Trasporto Viaggiatori SpA), Utilities (Enel, ENI), and Finance (Banca Popolare di Milano, Toyota Finance).

Salvatore holds a degree in Economics and Management with honors, and since 2007, he has been serving as a Marketing Assistant Professor.

He has also undergone the Management Development Program for Executives at SDA Bocconi School of Management.

Fluent in English, Salvatore is a native Italian speaker.

His specialties include Customer Service Strategy and Transformation, Operational & Organizational Modeling, Business Process Reengineering, Project Management, Business Development & Transformation, Strategic Planning, Profit, and Cash Optimization, Customer Analytics, and Tableau de Bord.

He is associated with Gruppo Green Network.