Ryo Hanalei Zsun

Ryo Hanalei Zsun works as a Zappos Concierge [ZCON] at Zappos Family of Companies.3 Some key details about Ryo's role and responsibilities include:

• They are part of the ZCON team at Zappos, which handles areas like reception, shuttle services, travel and concierge services for the company.1

• Ryo is the creator and facilitator of the social media channel @ZapposCulture (formerly known as @EyeZapp), which shares Zappos company culture through the eyes of Zappos employees (referred to as "Zapponians").3

• As part of the ZCON team, Ryo likely helps with tasks like giving tours of Zappos headquarters, receiving vendors and guests, and providing other concierge services to support the company's operations and culture.2

• The ZCON team plays an important role in showcasing Zappos' unique company culture to visitors and helping maintain the fun, quirky atmosphere the company is known for.2

• Zappos puts a strong emphasis on its company culture and core values, so Ryo's role in sharing that culture through social media aligns with the company's focus on "delivering happiness" both internally and externally.2

While specific details about Ryo's background or tenure at Zappos are not provided in the available information, their position indicates they are likely very familiar with Zappos' culture and operations, given the ZCON team's involvement in representing the company to visitors and guests.