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Ryan Shirk
Director, Customer Success at LivePerson
Ryan Shirk is a seasoned professional with a rich background in leading Enterprise Brands & Internal Teams across various technology domains.
With extensive experience in Software Implementation, SaaS, Web Application Support, Project Management, Program Management, Integration Services, and Customer Success, Ryan excels in creating seamless interactions between human and automation through AI.
His educational background includes studying Microsoft Certified, MCP at Microsoft IT Academy and an Associates of Arts in Business Administration and Management from Harrisburg Area Community College.
Ryan's career journey includes roles such as Director of Customer Success, Senior Customer Success Manager, Customer Success Manager, Technical Solutions Manager, and Technical Services Manager at LivePerson.
Prior to LivePerson, he held positions like Technical Project Manager and Level II Support Engineer at Listrak, Network Administrator at Landis Computer, Computer Systems Consultant at Shaub Enterprises Inc., and Software Deployment Engineer at Capstone.
Passionate about team building and enhancing customer experiences, Ryan Shirk is dedicated to transforming the way brands engage with their customers.