Ryan Ruby

Ryan Ruby is a Senior Technology Experience Product Analyst at Okta, a position he has held since November 2023. He is based in New Holland, Pennsylvania, and has over fifteen years of experience in the technology industry, having previously worked at notable companies such as Apple and Twitter.

Professional Background

• Current Role at Okta: As a Senior Technology Experience Product Analyst, Ruby focuses on Knowledge Management, Documentation Administration, and Training Development. His responsibilities include managing knowledge across multiple bases, facilitating training for internal employees, and supporting readiness for internal support teams.1

• Previous Experience:

  • Knowledge and Training Lead at Okta (July 2022 - November 2023)
  • Technical Writer at Twitter (April 2021 - June 2022)
  • Various roles at Apple, including Documentation Specialist and Demo Systems Experience Manager, where he managed the in-store experience for Apple products.1

Education

Ryan Ruby holds a Bachelor of Fine Arts (B.F.A.) in Acting from the University of Florida, which he completed between 2004 and 2008.1

Personal Interests

Ruby emphasizes the importance of building strong relationships with peers and creating engaging knowledge-sharing experiences. He is passionate about instructional design and training facilitation, aiming to make learning enjoyable and effective.1