Ryan Rich is an accomplished business executive with extensive experience in customer success and enterprise-level operations. He attended Brigham Young University, where he studied economics, and later pursued an MBA at the University of California, Los Angeles - The Anderson School of Management. Rich began his career as a strategy consultant at Monitor Group before moving on to roles as a summer associate in private equity real estate at HP Investors and assistant vice president at Partners Group.
Most recently, Rich has distinguished himself as Head of Customer Success, Americas, at Qualtrics, a role in which he oversees customer success and satisfaction across the entire Qualtrics Americas market. Prior to this position, he was responsible for enterprise customer success and global customer experience at the company, as well as team lead for enterprise customer success.
Under Rich's leadership, Qualtrics has continued to establish itself as a leading player in the customer success and experience space. He has been instrumental in driving the company's customer-centric approach, and his expertise in the field has made him a sought-out thought leader and speaker on customer experience and satisfaction.
Overall, Rich is an accomplished business executive with a strong track record of success in customer success, enterprise-level operations, and private equity. He is a results-driven leader who is committed to delivering exceptional value to his clients and customers.