Ryan Haney

Ryan Haney is an experienced service and product designer currently working as a Service Designer at the Cabinet Office in the UK.2 With 19 years of experience in the field, he specializes in design-driven innovation through rapid product discovery and validation.1

Professional Background

Ryan's expertise spans several areas:

• Service & Product Design: He is skilled in user research and product management, focusing on delivering value for users and organizations.1
• Innovation: Ryan specializes in Lean hypothesis testing and innovation, with a particular emphasis on behavioral change and collaborative design.1
• Consulting: He currently runs Happygeneralist LTD, where he provides full-time consulting services for Product Management, Service & UX Design.1

Previous Work Experience

Ryan has worked with various organizations, including:

• Government departments: UKHO, ACAS, DFE, and MOJ1
• Private sector companies: Aiimi, FIFA, Redgate Software, and Play.com1

Recent Projects

As of October 4, 2024, Ryan completed a contract with Acas, where he helped clarify a key journey and enabled them to understand their service landscape.3

Community Involvement

Ryan is passionate about creating communities and fostering innovation. He founded Collab Lab, a Meetup in Cambridge and Zurich aimed at practicing, testing, and pushing the boundaries of collaboration and innovation techniques and methods.1

Social Media Presence

You can find Ryan on Twitter under the handle @happygeneralist, where he occasionally shares updates about his work and interests in design and social causes.4