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Ryan Croy
Technology Applications Manager at UPS
Ryan Croy is currently the Technology Applications Manager at UPS, a position he has held since April 2021. Based in the Greater Phoenix Area, he specializes in product management, product marketing, and technical writing, with a strong focus on bridging the gap between business and technology. His work has been pivotal in enhancing user experiences and expanding market reach.
In his role at UPS, Croy has led initiatives to develop and deploy new digital features, significantly scaling the UPS My Choice for Business platform to over 1.4 million businesses across more than 100 global markets. He has also spearheaded projects aimed at improving package tracking accuracy and enabling shippers to manage their pickup preferences online.1
Croy holds a Bachelor of Science in Business Administration and English from the University of Tennessee-Knoxville and an MBA in Business Analytics from the Georgia Institute of Technology, where he graduated with honors. He has received several accolades, including the Changemaker Award from UPS and various scholarships during his academic career. In addition to his professional pursuits, he is a fan of Tennessee Volunteers sports and enjoys exploring national parks.1
