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Rudy Baez
Customer Experience | Expert Care | High Touch Operations Manager at Cisco
Rudy Baez is a seasoned professional with a strong background in IT, networking, cybersecurity solutions, and operations management.
Baez holds a Bachelor of Science in Business Administration with dual concentrations in Management and Marketing from the University of Massachusetts Lowell. Additionally, he pursued a Master of Education (M.Ed.) with a focus on Higher Education Administration and Business Concentration from the same institution.
Throughout his career, Baez has held key positions in reputable organizations. He served as the High Touch Operations Manager at Cisco, where he brought his expertise to transform operations. Prior to that, he worked as the Delivery Manager and Associate Delivery Manager, specializing in Infrastructure Delivery at The Select Group.
Baez also gained experience working in the academic sector as an Athletics Marketing Assistant at North Carolina State University, Virginia Commonwealth University, and University of Massachusetts Lowell. This diverse background showcases his adaptability and skillset in different environments.
In his professional journey, Baez also contributed as a Social Media Assistant at Align Credit Union, demonstrating his versatility and proficiency in various roles.
With a rich educational background and a wealth of experiences in both corporate and academic settings, Rudy Baez emerges as a well-rounded professional with a broad skill set.
His career trajectory signifies a strong focus on operations management, infrastructure delivery, marketing, and social media, indicating a multi-faceted skill set that can be applied across different industries.