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Ruban C
QA Engineer 2 chez Aircall
Professional Background
Ruban C has cultivated a dynamic professional career, demonstrating an unwavering commitment to excellence in the high-tech environment. With a foundational role as a QA Engineer 2 at Aircall, Ruban is actively engaged in ensuring the highest quality of voice and technical services. His responsibilities encompass identifying and resolving potential issues before they affect users, thereby directly contributing to the company's reputation for stellar service. Before attaining his current position, Ruban served as a Voice Quality Specialist at Aircall, indicating his specialized knowledge in audio quality assessment relevant to communication technologies.
In addition to his role at Aircall, Ruban has a rich history in the technology sector, having previously worked as a Technical Support Engineer at Zoho Corporation. In this capacity, he honed his problem-solving skills and technical expertise, supporting a myriad of clients by resolving complex software issues. Ruban's early career laid its roots at Cognizant, where he was a Credit Manager, responsible for managing financial portfolios and ensuring efficient financial operations. This role significantly developed his analytical and decision-making skills, which are crucial in navigating corporate landscapes. Furthermore, he began his professional journey as a Credit Card Sales Advisor at Allsec Technologies Limited, where he gained valuable insight into customer service and sales techniques, setting the stage for a robust career in business and technology.
Education and Achievements
Ruban C holds a Master of Business Administration (MBA) with a concentration in Marketing from the prestigious Indira Gandhi National Open University. This educational background equipped him with a comprehensive understanding of marketing principles and strategies, vital for driving initiatives in high-tech industries. The MBA program has not only solidified his knowledge in marketing but has also provided him with the leadership and strategic thinking skills necessary for thriving in competitive environments.
Ruban is dedicated to continuous personal and professional growth. His desire to be a key player within challenging and creative environments is evident in his career choices. He aims to leverage his educational background and work experience to fully explore and realize his potential, demonstrating a proactive approach towards career progression.
Achievements
Throughout his career, Ruban has consistently showcased his ability to adapt to various roles while making significant contributions to his teams and organizations. His transition from a Technical Support Engineer at Zoho to a QA Engineer at Aircall exemplifies his versatility and eagerness to embrace new challenges in the technology sector.
Ruban's time at Cognizant as a Credit Manager involved not only managing client expectations but also upholding high standards of service and accountability in financial matters. His commitment to excellence and customer satisfaction has played a vital role in each of his positions, allowing him to build a reputation as a reliable and conscientious professional.
In each of his roles, Ruban has been recognized for his outstanding service and contributions, indicative of his strong work ethic and dedication to the success of his teams. His journey through various positions has armed him with a diverse skill set, making him adaptable and well-equipped to handle the ever-evolving demands of modern corporate environments.