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Roy Lagemann
Staff Technical Writer at ServiceNow - The Enterprise IT Cloud Company
Roy Lagemann is a successful Senior Technical Writer with a background in environmental engineering and hardware/software documentation. He possesses expertise in DITA, FrameMaker, user experience, documentation project management, Microsoft Office, technical documentation, and Agile methodologies.
Roy Lagemann holds a BS in Physics from the University of Illinois at Urbana-Champaign, showcasing his strong educational foundation in a technical field.
His professional experience includes roles such as Staff Technical Writer at ServiceNow, Senior Technical Writer at Spirent Communications, Mgr. of Technical Publications at The Fanfare Group, and positions at VeriSign, Inc, and Teknowledge LLC.
Roy Lagemann's skill set encompasses strong research abilities, effective communication skills, and a comprehensive understanding of technical writing practices in various industries.