Roy Chen

Roy Chen is the Director of Client Success at Heroes of Digital, where he leads the Client Success team in delivering high-performance digital marketing solutions at scale. His primary focus includes enhancing customer retention, elevating client lifetime value, and upskilling team members. Roy directly engages with key accounts to strategize and implement digital marketing campaigns across various media channels. He has a keen interest in green technologies and wildlife conservation. Outside of work, Roy enjoys playing the guitar and spending time gaming with friends.