Graceland University

St. Mary's School of Medford

Business Innovation Analyst at PepsiCo

- Leverage design thinking principles while hosting discovery and feedback sessions with users. 
- Develop requirements and draft detailed user stories.
- Lead post deployment smoke testing.

PepsiCo

Business Innovation Analyst

- Recognized by receiving the Raise the Bar on Talent and Diversity Award for increasing the representation of women on our team through recruiting and retaining top tier talent.
- Championed a safe workplace with zero safety incidents in 2020.
- Recognized as the Oregon Zone 2018 Rookie of the Year for demonstrating empathetic leadership.
- Selected to be a peer trainer to train three incoming Sales Associates to promote into the Sales District Leader position.

Sales District Leader

- Exceeded sales plan during, servicing 25 customers.
- Led a team of six Sales Representatives, achieved exceptional 99.9% service as scheduled.

Sales Associate

- Created a Diversity and Inclusion initiative to diversify recruitment through establishing relationships with Enacts leaders at seven universities in the Midwest.
- Developed relationships with Sales Representatives and exceeded goal of eight frontline sales certifications in HyVee and 7-Eleven accounts.

Sales Intern

- Developed a new model of Smith’s legacy supply chain management application using micro services, AngularJS, and a Java REST API.
- Performed ETLs from SQL to Mongo databases using Java and SQL queries.

Smith & Associates

Software Development Intern

- Job shadowed technicians, web design team, and administrators. 
- Assisted in installing wireless access points, ShoreTel VoIP phones, pushing new versions of Windows, and technical support through remote desktop applications.

Ross Robino