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Ross Cochran
Experienced professional in home services and roofing industry
Ross Cochran is the Sailthru Senior Support Manager at Marigold, a position he has held since May 2023. He is based in the Nashville Metropolitan Area and has over a decade of experience in customer support, specializing in both consumer relations and technical support.
Professional Background
Before his current role, Cochran served as the Sailthru Select Support Manager at Marigold from June 2021 to August 2023, and as the Emma Support Team Manager from September 2019 to June 2021. His career includes significant experience at Campaign Monitor, where he held various roles including Dev Support Specialist and Shift Lead and Integrations Specialist. He has also worked in customer support roles at Griffin Technology and Verizon Wireless.
Skills and Goals
Cochran is committed to personal growth and contributing to the success of his employer. His strong work ethic has led to multiple advancements in his career, and he aims to apply this dedication to his role at Marigold.1