Ronica Rodriguez

Office Manager ➢ Team Leadership ✓ Employee Relations ✓ Process Improvement ✓ Operations

Ronica Rodriguez is a confident and collaborative leader with exceptional skills in managing operations and coordinating processes, people, and events to ensure high customer satisfaction in the travel industry.

With an Associate's degree in Liberal Arts and Sciences from Santa Monica College, Ronica has a solid educational background that complements her extensive professional experience.

She has held various key roles at United Airlines, including Supervisor of Vendor Oversight, Senior Manager of Station Operations Center, Manager of Gate Control - Station Operations Center, Supervisor of Inflight Base, Supervisor of Station Operations Center, Supervisor of Customer Service Operations, Station Training Coordinator, Customer Service Representative, Instructor of Call Center Sales and Service, and Call Center Sales and Service Representative.

Ronica is known for her organizational skills, vision-driven approach, and ability to deliver results even under pressure. Her strong teamwork and leadership qualities have consistently led her to exceed expectations and drive success in diverse operational environments.