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Ron Toledo
Senior Manager Quality Engineering at ServiceNow
Ron Toledo is an experienced Quality Expert and Manager with a background in account management. He specializes in providing quality and technical consulting, focusing on understanding customer needs, negotiation, and delivery to ensure the highest level of customer success across various integration, onboarding, and D2D processes.
Ron has a proven track record of managing hands-on integration and launches with Fortune 1000 companies like T-mobile, Sky, and Orange. His skill set includes excellent project management abilities, a strong understanding of agile methodologies, tools, and rituals, combined with strategic thinking and outstanding leadership capabilities.
He completed his BA in Business, Management, Marketing, and Related Support Services at Ruppin. Over the course of his career, Ron has held key roles such as Senior Manager Quality Engineering at ServiceNow, Head Of Quality at SafeCharge, Senior RND Manager at Medallia, Group Manager at LivePerson, QA Manager at Random Logic, Customer Success Manager at 3M Electronic Monitoring Ltd., QA TL at Telmap, QA eng at Mobixell Networks, and Information Officer at Army Intelligence Corps.