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Romain Lavarec
Responsable Engagement Client chez PMU
Romain Lavarec is the Responsable Engagement Client at PMU (Pari Mutuel Urbain), a major French betting and gaming company. He has been in this role since March 2014, overseeing the client engagement department within the company's Information Systems Division (DOSI). His responsibilities include managing internal teams, overseeing external service providers, budget management, and strategic planning related to customer relationship applications, particularly those utilizing Salesforce technology.12
Professional Background
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Current Position: Responsable Engagement Client at PMU
- Duration: Since March 2014
- Location: Levallois-Perret, Île-de-France, France
- Key Responsibilities:
- Management of internal staff and external contractors.
- Budget oversight and supplier relationship management.
- Strategic development of client engagement applications.
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Previous Experience:
- Manager at Euriware (2011 - March 2014)
- Led a team of over 20 staff members, focusing on service development and project management.
- Project Director at Euriware (2010 - March 2014)
- Managed project delivery, client relations, and quality assurance.
- Technical Domain Manager (Java) and Java Developer at Euriware (2006 - 2009).
- Manager at Euriware (2011 - March 2014)
Education
Romain holds a Master's degree in Computer Science, specializing in Components & Software Architecture from the Université de Bretagne-Sud, which he attended from 2003 to 2006.1
Certifications
He recently achieved certification as a Certified SAFe® 6 Product Owner/Product Manager from Scaled Agile, Inc. in December 2023.1
Romain Lavarec is active in the Salesforce community and has participated in events focused on marketing and data strategies within the Salesforce ecosystem.2