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Romain Lapeyre
CEO of Gorgias and Entrepreneur
Romain Lapeyre is the co-founder and CEO of Gorgias, a customer service platform designed specifically for e-commerce businesses. He has held this position since March 2015 and is based in the San Francisco Bay Area. Under his leadership, Gorgias has grown to support over 10,000 online merchants, including notable brands like Steve Madden and Princess Polly, by providing integrated helpdesk solutions that enhance customer support and automate processes across various channels.13
Education and Early Career
Lapeyre earned a Master in Management with a focus on Entrepreneurship from HEC Paris, where he also participated in an exchange program at Fudan University. His early career included roles such as a Product Manager at Work4 and Business Development at Scalr, where he gained experience in software development and cloud management.12
Skills and Languages
In addition to his professional experience, Lapeyre is proficient in multiple languages, including French (native), English (full professional proficiency), Spanish (professional working proficiency), and has elementary proficiency in Chinese.1
Overall, Romain Lapeyre's background in entrepreneurship and technology, combined with his leadership at Gorgias, positions him as a significant figure in the e-commerce customer service industry.