Roland Martin

Roland Martin is a dedicated and highly experienced professional with over 25 years of IT industry expertise, specializing in Service Delivery and Sales.

Throughout his career, Roland has excelled in streamlining and re-engineering business processes, aligning them with best practices, and conducting marketing analysis to drive increased sales and business profitability.

His commitment to maintaining strong customer relationships, implementing service improvement plans, and ensuring customer satisfaction has been instrumental in his success.

Roland's strong leadership skills are evident in his ability to manage team performance, service delivery, and customer expectations while providing strategic direction and effective sales management.

He holds a Senior Management Programme in Business, Management, Marketing, and Related Support Services from the University of Pretoria/Universiteit van Pretoria, which has enriched his professional knowledge and expertise.

Some of Roland Martin's notable roles include serving as the IOCO SIAM Service Delivery Manager at ABInBEV, Director at EET Europarts South Africa, and various managerial positions at Lexmark International SA and EDS Group.

Roland believes in delivering excellent service that exceeds customer expectations, emphasizing the importance of building sustainable business relationships through exceptional service delivery.