Roger Tsai

Roger Tsai is an award-winning designer and global design leader known for crafting top-notch digital products with a user-centered design approach and emerging technologies to facilitate strategic digital transformation.

With a background in managing global teams of creative directors and leading creative technologists, Roger focuses on driving a design-led culture to generate and implement innovative ideas that amplify business impact. He is actively involved in overseeing user experience for asset-class specific trading and analytics products.

Roger excels in user-centered strategy and execution, managing multiple product lines with medium and long-term business plans, defining end-to-end customer experiences, identifying opportunities through System & Design Thinking, and delivering innovative products and services. He has also created a UX strategy playbook tailored to various external and internal engagement models.

In the realm of emerging tech and innovation, Roger specializes in humanizing AI and Machine Learning technologies to foster meaningful interactions, integrating Blockchain technology within existing business models to drive value, and defining best practices for agentive technology like chatbots and voice user interfaces with a user-centered approach.

Roger is actively engaged in promoting a culture of learning within teams, initiating and managing culture and community programs, creating platforms for individuals to share ideas and learn from each other, and driving Agile transformation while infusing Design Thinking to strike a balance between speed and quality delivery.

His expertise extends to multi-channel delivery strategies, including planning strategic rollouts across mobile devices, web, desktop apps, and APIs, driving cross-platform initiatives to deliver integrated solutions, and crafting cohesive customer experiences while establishing cutting-edge branding guidelines.

Roger Tsai holds a Master of Professional Study in Interactive Telecommunication focusing on User-Centered Design, mobile apps, and innovation from New York University. Furthermore, he pursued a Bachelor of Art in Industrial and Product Design at National Cheng Kung University and engaged in non-degree studies in Industrial Design at Pratt Institute.

Throughout his career, Roger Tsai has held key positions at renowned organizations such as Trumid, J.P. Morgan, Lab49, Studio Akko LLC, Barnes & Noble, Inc., Digitas Health LifeBrands, Thomson Reuters, Pershing (a BNY Mellon company), doublespace, Morgan Stanley, and SPM Publishing Co., Ltd. He also gained valuable experience as a Product Manager and in Marketing at Nissan Yulon Motor and Renault Business Department.