Rodrigo Costa

Rodrigo T Costa is a seasoned professional with a strong background in Commercial and Client Relationship (Customer Success) fields, having honed his skills in both multinational and national companies.

His expertise spans various areas including crafting new commercial strategies, client acquisition, negotiation, pricing models, retention tactics, cross-selling and upselling techniques, sales team leadership, performance tracking, competitive analysis, and marketplace insight.

With a wealth of experience in managing projects like new product launches, sales initiatives, churn reduction, target setting, NPS evaluation, SaaS client journey mapping, and effective communication strategies, Rodrigo brings a strategic edge to his roles.

His seniority is evident in his ability to engage with CEOs and Directors to grasp their requirements and steer business initiatives towards growth and profitability.

Rodrigo has a track record of implementing successful projects that have led to the introduction of new products and services, organizational enhancements, and ultimately boosted business revenues and margins in line with growth objectives.

He possesses strong team management and development skills, capable of leading multifunctional teams to achieve set goals.

Rodrigo's educational background includes an MBA in Strategic Management of Innovation from UFSCar, a specialization in Digital Marketing from Stanford Continuing Studies, and a Bachelor of Business Administration (BBA) degree in Business from Pontifícia Universidade Católica de Campinas.

Throughout his career, Rodrigo has held key positions such as Head of B2B Sales and Customer Success, Regional Manager - Sales and Customer Success, B2B Sales Manager, and various other managerial roles in esteemed organizations like Escola Conquer, Linx, weme, CRM Educacional, Geofusion, TeleHelp, and others.

His experience also includes roles like National Sales Manager, Sales Manager, Key Account Manager, and Intern Sales Representative in companies like Unimed São Jose do Rio Preto - SP, Bosch, and Aché Laboratórios Farmacêuticos, demonstrating his diverse skill set and adaptability in different industry sectors.